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Areas of Expertise
Learning
Experience Design
Scenario-based learning, simulations, gamification, AI-powered experiences.
Systems &
Process Design
Workflow optimization, performance support, and scalable learning ecosystems.
Learning
Technology Solutions
LMS administration, performance support, and scalable learning ecosystems.
FEATURED PROJECT
From Rookie to Rep
AI-Powered Sales Simulation
A scenario-based Storyline 360 experience that helps new sales representatives practice realistic customer conversations and receive AI-generated coaching feedback while building fluency with tax and accounting terminology.
Storyline 360 | OpenaAI | Scenario-Based Learning | Gamification
✓ 4 AI Conversations
✓ 25+ Industry Terms
✓ SME Reviewed
Additional Case Studies
PROCESS IMPROVEMENT
Instructional Design Standards Framework
Standardized Storyline and Rise development practices to improve consistency, quality, and LMS reporting.
Tools: Storyline | Rise | Workday
STAKEHOLDER ENABLEMENT
Training Request Workflow
Designed a structured intake process and stakeholder education resources to improve project visibility and set realistic expectations.
Tools: Microsoft Forms | Vyond
LEARNING TECHNOLOGY
LMS Governance& Operations
Stabilized Workday Learning operations through documentation, version control, and user support.
Tools: Workday | Excel
CONTINUOUS IMPROVEMENT
Onboarding Program Optimization
Enhanced a multi-path onboarding ecosystem through sequencing improvements, issue resolution, and performance support.
Tools: Storyline | Rise | Spekit
Featured Work
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